Privacy Policy
How myLeads360 collects, uses, and protects your personal data.
Last updated: April 16, 2026
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1. Introduction
myLeads360 is a South African contractor marketplace. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
By using our services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information you provide directly and information we gather automatically as you use the platform.
- Name, email address, phone number, and account credentials
- Contractor business details, qualifications, and service area
- Job postings, quotes, and communication records
- Device information, browser details, and usage data
3. How We Use Your Information
- To connect customers with contractors and deliver services.
- To process payments and manage account credits.
- To send secure notifications, including WhatsApp alerts.
- To improve platform performance and user experience.
- To maintain security and prevent fraud.
4. Information Sharing
We never sell your personal information. We only share data when required to provide services, comply with the law, or protect our rights.
- With service providers who support our platform.
- With contractors when they need customer details to fulfill a job.
- When required by law or to protect safety and legal rights.
5. WhatsApp Communications
We use WhatsApp for urgent notifications, job alerts, and security messages. You can opt out of promotional messages, but security alerts are required to keep your account safe.
6. Data Security
- SSL/TLS encryption for all data transmission.
- Secure password hashing and storage.
- Controlled access and regular security reviews.
- Backups and recovery procedures to protect your data.
7. Data Retention
We keep your data only as long as needed to provide our services, comply with legal obligations, and resolve disputes.
8. Your Rights
- Access your personal information.
- Correct or update inaccurate data.
- Request deletion of personal information.
- Object to or restrict certain processing.
- Request portability of your data.
10. Third-Party Services
We use third-party providers for payments, messaging, and analytics. These providers have their own privacy policies.
11. International Data Transfers
Where needed, we may transfer data outside South Africa with appropriate safeguards in place.
12. Policy Changes
We may update this policy occasionally. Significant changes will be communicated through the platform or email.
13. Contact Us
For privacy questions or requests, contact us at privacy@myleads360.co.za.
14. POPIA Compliance
This policy is designed to comply with POPIA and applicable South African data protection requirements.